This policy outlines The Chartwell Foundation’s (TCF) commitment to respecting the privacy of personal information of individual persons and explains how we collect, use, protect and disclose personal information.
This policy governs the activities of TCF, an autonomous organization, legally separate from Chartwell Retirement Residences.
To protect donor privacy and maintain the confidentiality of their personal information.
Our Commitment to Protecting Your Privacy
TCF recognizes that we rely on the support of individuals who engage with us to support seniors with living a life of purpose, connectedness, and engagement through wish granting. We recognize that information is precious, and individuals engaged with TCF trust us to treat their information with respect for their privacy and remain committed to protecting the confidentiality of data. It is essential that we protect the privacy of the personal information individuals may choose to share with us or that we may gather by other lawful means.
What is Personal Information?
Personal information refers to information about an identifiable individual, but excludes certain business contact information, specifically name, title, business address or telephone number of an employee of an organization. From time to time, TCF may, acting reasonably, collect information about identifiable individuals from published or public sources for the purposes of developing relationships with individuals.
Collection, Use and Disclosure of Personal Information
The areas in which TCF collects and uses personal information in accordance with this policy are principally, but not limited to:
Community: TCF’s work to help seniors live a life of purpose, connectedness and engagement involves working with individuals acting on their own initiative or as representatives of community agencies, governments and other partner organizations that share the common objective of fulfilling the dreams of seniors. TCF gathers and uses personal information to keep individuals informed about relevant TCF activities and work, and with permission, may share personal information with others who share similar social objectives and a desire for networking.
Donations: TCF will collect and use personal information necessary to process donations and payments, redirect a donation or any part of a donation to another charity as instructed by the donor, issue tax receipts, confirm renewal of giving and maintain a donation history, keep donors informed about giving opportunities and the work of TCF, acknowledge and recognize donations, and comply with federal and provincial regulatory guidelines and reporting requirements.
Event Participation: TCF will collect and use personal information necessary to communicate with individuals about events, contests and promotions that they participate in, issues concerning related transactions, information about other events that they may be interested in and the work of TCF; to recognize participation and award prizes; and to comply with federal and provincial regulatory guidelines and reporting requirements.
TCF may also share personal information with selected third parties including:
- For purposes of administering, evaluating, and performing program applications and donation agreements;
- As described in our application forms or donation agreements;
- Our service providers who provide certain services to us such as our online donation management system and data hosting. We will use contractual arrangements to protect personal information disclosed to these service providers;
- Analytics and search engine providers that assist us in the improvement and optimization of the TCF website (“Site”).
TCF may also disclose your personal information third parties:
- As otherwise may be required or permitted by applicable law.
Consent for Collection, Use and Disclosure of Personal Information
By visiting, browsing or using our Site, you voluntarily consent to the collection, use, and disclosure of personal information and other information as specified in this policy. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your personal information in specific circumstances, in which case we may ask for your consent in writing (including by electronic means) although in some circumstances we may accept your oral consent. Your consent may be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information.
In addition, we may collect, use, and disclose personal information without your consent when we are required or permitted by applicable law to do so.
Withdrawal of Consent
Individuals have the right to withdraw their consent to the collection, use, or disclosure of personal information at any time, subject to legal or contractual restrictions and reasonable notice. Notwithstanding the foregoing, if you withdraw consent we nonetheless reserve the right to retain, collect, use and disclose personal information without your consent where we are required or permitted by applicable law to do so.
Any changes TCF may make to our policy in the future will be posted on this page. The date this policy was last revised is identified on the top of this page. Please check back frequently to see any updates or changes to our policy.
To the best of TCF’s knowledge, the information contained on this Site is accurate in all material respects at the time of publication. TCF reserves the right to make changes and updates to the information at any time and without notice. TCF assumes no liability for damages incurred by the user of this information, which occur directly or indirectly as a result of errors, omissions or discrepancies in the information. Any person or entity that relies on information contained herein does so at his or her own risk.
Links to Other Websites
TCF is not responsible for the practices or the content of any websites to which we link from this website, nor is the presence or absence of a link an indication of our endorsement of views expressed.
Questions, comments and requests regarding this policy, including our use of affiliates or third-party service providers outside Canada to process personal information, are welcomed and should be addressed to:
416.494.1440 x 222